How good is housekeeping and laundry service quality at Nha Trang hotels (e.g. Vinpearl Beachfront)?

From messages by 3 participants in 2 sources · Last activity: 85 days ago

TL;DR

Guests report poor housekeeping at Vinpearl Beachfront (dirty bathrooms, sinks, no linen/towel change for 8 days), and hotel laundry services use weak detergent at low temperature, leaving stains — better to hand-wash.

What the community said

Hotel laundry service seems to wash at low temperature (~20°C) with weak detergent — stains come out worse than hand-washing with regular bar soap.

Hotel laundry service

At Vinpearl Beachfront hotel breakfasts are good, but housekeeping is terrible: bathtub has a thick layer of grime, sinks and toilet are dirty, cleaning is basically just re-making the bed. During an 8-day stay, bedding and towels were never changed, and toilet paper wasn't restocked.

Vinpearl Beachfront hotel

General cleaning issue at the hotel: guests end up having to clean a dirty soap dish themselves. To get bathroom supplies restocked (soap, shampoo, etc.), you have to repeatedly go to reception and ask — which is annoying and time-consuming.