Trip.com hotel booking in Phu Quoc: is it better to prepay or pay at the property?
From messages by 3 participants in 1 source · Last activity: 33 days ago
From messages by 3 participants in 1 source · Last activity: 33 days ago
TL;DR
The discussion favors prepayment on Trip.com because a “pay at property” reservation may still show a charge at booking. If overbooking happens, Trip.com is reported to refund the payment, but choosing a reputable property remains important.
One option for a Trip.com booking is to pay in advance: a traveler in the discussion considers it clearer and more reliable than settling the bill at the hotel desk.
For a pay-at-property rate, check both the booking terms and your card statement: according to the discussion, Trip.com may charge an amount when the reservation is made and the hotel may then request payment at check-in.
If overbooking is a concern, prepayment does not prevent it, but the discussion says Trip.com should issue a refund. It is also advisable to choose an established hotel rather than a questionable property.