Bali nomad visa online application stuck on passport photo processing — how to fix?
Based on 2 discussions with 3 participants · Last activity: 1 day ago
Based on 2 discussions with 3 participants · Last activity: 1 day ago
TL;DR
The passport photo getting stuck on 'processing' on Indonesia's immigration website is a known site bug, not a user error. If it can't be resolved, getting the visa on arrival is an alternative.
Waiting several hours for the passport photo to process on the Indonesian immigration site is a known recurring issue. Changing the photo format, retaking the photo, or switching browsers doesn't help — the bug is on the site's end, not the file. If unresolved, getting the visa on arrival is a viable fallback.
The same passport photo freeze on step one of the nomad visa application was reported persisting for 2 days in a row. The button enters an endless processing loop with no way to proceed. This appears to be a server-side bug on Indonesia's official immigration portal.
Once approved, the Indonesian e-visa is linked to your passport in the immigration database — you don't need to show a printout at the border. Just scan your passport at the immigration counter and the visa is detected automatically.