Bali nomad visa online application stuck on passport photo processing — how to fix?

If the passport upload is stuck on Processing, try a different VPN and retry from a phone: one report said the upload succeeded after several attempts (around the 5th–6th) using a VPN on mobile. Switching the connection—toggling Wi‑Fi or mobile data—may also help.

Waiting several hours for the passport photo to process on the Indonesian immigration site is a known recurring issue. Changing the photo format, retaking the photo, or switching browsers doesn't help — the bug is on the site's end, not the file. If unresolved, getting the visa on arrival is a viable fallback.

The same passport photo freeze on step one of the nomad visa application was reported persisting for 2 days in a row. The button enters an endless processing loop with no way to proceed. This appears to be a server-side bug on Indonesia's official immigration portal.

Once approved, the Indonesian e-visa is linked to your passport in the immigration database — you don't need to show a printout at the border. Just scan your passport at the immigration counter and the visa is detected automatically.