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Bali nomad visa online application stuck on passport photo processing — how to fix?

Based on 2 discussions with 3 participants · Last activity: 1 day ago

TL;DR

The passport photo getting stuck on 'processing' on Indonesia's immigration website is a known site bug, not a user error. If it can't be resolved, getting the visa on arrival is an alternative.

What the community said

Waiting several hours for the passport photo to process on the Indonesian immigration site is a known recurring issue. Changing the photo format, retaking the photo, or switching browsers doesn't help — the bug is on the site's end, not the file. If unresolved, getting the visa on arrival is a viable fallback.

3 days ago Visa on arrival as fallback

The same passport photo freeze on step one of the nomad visa application was reported persisting for 2 days in a row. The button enters an endless processing loop with no way to proceed. This appears to be a server-side bug on Indonesia's official immigration portal.

11 days ago Indonesia immigration website

Once approved, the Indonesian e-visa is linked to your passport in the immigration database — you don't need to show a printout at the border. Just scan your passport at the immigration counter and the visa is detected automatically.

6 days ago E-visa — no printout needed at border