Do hotels in Egypt charge extra for an extra bed when checking in with kids?

A family with two kids (19 and 10 years old) booked a Deluxe Preferred room, but info about extra beds is conflicting: the travel agent says they need to pay $10 per extra bed at check-in (adding up to +$200 total), while the hotel itself replied via official booking site that they only provide one extra bed. Whether the room has a sofa bed is also unclear — photos show different room configurations.

A traveler expressed frustration: paid $6,400 for the tour package, and then at check-in was asked to pay extra for additional beds — they only found out about this after booking, which caused significant annoyance.

Advice from an experienced traveler: if the hotel-confirmed reservation explicitly states occupancy of 3+1 people in one room, the hotel should accommodate you without any extra bed charge.

Another traveler is asking about experiences with upgrading room category directly at check-in — how much extra people typically end up paying for an on-site upgrade.

Real experience of a family (adults + teens aged 21 and 10): initially placed in an old room with a double bed, promised an extra single bed which never fully materialized. After a dispute, they were moved to a newer room in the hotel's sports area (instead of the beachfront room near the fountain) — that room had 2 single beds plus a foldout cot (possibly broken). No extra payment was charged for this.